Shipping and Refund Policy

Shipping Policy

All orders will be shipped within 2 to 4 business days excluding holidays. If there is an issue with order payment or credit card issue we will reach out to the customer for confirming the details before shipping. The shipping date would vary in that case.


Return, Replacement and Refund Policy

At LumiCharge we take pride in making best quality Products. If in any situation the product has to be returned, replaced or refund will have to be determined by Lumicharge Team.

Return/Refund/Replacement:

If the customer wants to return the unit within 15 days of purchase on an unopened product, then they have to reach out to our customer service (returns@thelumicharge.com), Return shipment will have to be paid by customer and once the product is received and inspected to be in good condition then refund value will be determined.

If there is an issue with the product ,then we will do a free replacement to the customer.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer Balaji at info@thelumicharge.com or by mail at
Lumicharge- LED Lamp and More
[Re: Privacy Compliance Officer]
25172 Arctic Ocean Drive#106,Lake Forest, California US 92630

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